Key Responsibilities

• Be the brand representative to provide great customer experience at the airport, Sky Pier Terminal, and designated pre-flight registration locations
• Deliver a seamless airport experience to our passengers from check-in to boarding Item 3 of 5, 
• Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas Item 4 of 5, Opportunities to assist some behind-the-scenes operations tasks
• Opportunities to assist some behind-the-scenes operations tasks Item 5 of 5, 
• Prepare flight-related documentation to ensure safe and on-time operations 

Requirements

• Right to work in Hong Kong
• Minimum age of 18Item 3 of 8, 
• HKCEE /HKDSE or equivalent qualificationItem 4 of 8, 
• Good command of spoken English and Cantonese. Proficiency in Putonghua is an advantageItem 5 of 8, Fresh graduates are welcome. Candidates with 1.5 years or more of experience in any airline or in the hospitality/service industry, will be considered experienced Customer Services Officers and offered a competitive package
• Fresh graduates are welcome. Candidates with 1.5 years or more of experience in any airline or in the hospitality/service industry, will be considered experienced Customer Services Officers and offered a competitive packageItem 6 of 8, 
• Flexibility to work shift schedules (including overnight, weekend, and public holidays)Item 7 of 8, 
• Customer service-oriented attitude and good communication skillsItem 8 of 8, 
• As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test